Legal
Privacy Policy
This Privacy Policy explains how CASA DDI, LLC, doing business as CASA / Casa Development (“CASA,” “we,” “us,” or “our”), collects, uses, shares, and protects personal information when you visit www.casaddi.com (the “Site”), contact us, or otherwise interact with us online.
By using the Site or submitting information to us, you acknowledge that you have read this Privacy Policy. If you do not agree with it, please do not use the Site or submit information to us.
1. Who we are
CASA DDI, LLC
2980 McFarlane Rd, Miami, FL 33133, United States
Email: info@casaddi.com
For any privacy question or request, write to info@casaddi.com with the subject line “Privacy Request.”
2. Information we collect
2.1 Information you give us
When you use our contact form, email us, or otherwise communicate with us, we may collect:
- Identifiers and contact details: first and last name, email address, and phone number (optional).
- Inquiry information: the service you are interested in (Investment, Design Studio, Owner’s Representation, or other), and any details you choose to share about your project, property, budget, timeline, or investment interests.
- Communications: the content of your messages and our correspondence with you.
Please do not send us sensitive information through the Site, such as Social Security numbers, bank or brokerage account numbers, government ID numbers, passwords, or health information. If we need financial or identity information later in a business relationship, we will request it through an appropriate, secure channel.
2.2 Information collected automatically
When you visit the Site, our website platform and service providers may automatically collect:
- Device and usage information: IP address, browser type, operating system, referring pages, pages viewed, date and time of visits, and approximate location derived from your IP address.
- Cookies and similar technologies: see our Cookie Policy for details.
2.3 Information from other sources
We may receive information about you from people who refer you to us, from business partners, or from publicly available sources (for example, public property records or professional profiles), when relevant to a potential project or business relationship.
3. How we use your information
We use personal information to:
- Respond to your inquiry and communicate with you about the services, properties, or opportunities you asked about.
- Evaluate and provide our services, including preparing proposals, scheduling meetings, and managing projects.
- Send you information you requested or that is related to your inquiry. If you separately opt in, we may also send you news about CASA projects and services (you may opt out at any time).
- Operate, secure, and improve the Site, including preventing spam, fraud, and abuse (for example, through reCAPTCHA).
- Comply with legal obligations, enforce our agreements, and protect the rights, property, and safety of CASA, our clients, and others.
We do not sell your personal information, and we do not share it with third parties for their own marketing purposes.
4. Calls, text messages, and emails
- Responding to you. If you submit an inquiry, you authorize us to contact you by email, and by phone if you provide a number, to respond to that inquiry.
- Marketing calls and texts. We will send marketing calls or text messages only if you have given us your separate, express consent (for example, by checking an optional box on our form). Consent is not a condition of any purchase or service. Message and data rates may apply. You can withdraw consent at any time by replying STOP to any text, by telling us during a call, or by emailing info@casaddi.com.
- Emails. You can unsubscribe from marketing emails at any time using the link in the email or by contacting us. We may still send you non-marketing messages related to an active inquiry or business relationship.
5. How we share information
We share personal information only as described below:
- Service providers that help us run our business and the Site, such as our website host and form provider (Squarespace), anti-spam services (Google reCAPTCHA), font services (Adobe Fonts), email and productivity tools, and IT providers. They may use the information only to provide services to us.
- Professional collaborators on your project, such as architects, engineers, contractors, consultants, lenders, title companies, or attorneys, only when needed to provide services you requested or to move forward with a transaction you are pursuing.
- Professional advisors, such as our lawyers, accountants, and auditors.
- Legal and safety reasons: when required by law, subpoena, or court order, or when we believe disclosure is necessary to protect rights, property, or safety.
- Business transfers: in connection with a merger, financing, acquisition, reorganization, or sale of all or part of our business, subject to customary confidentiality protections.
- With your consent or at your direction.
6. Cookies and analytics
The Site uses cookies and similar technologies that are necessary for it to work, plus analytics and security tools. Details and choices are in our Cookie Policy.
Do Not Track. Some browsers send “Do Not Track” signals. Because there is no common industry standard for these signals, the Site does not currently respond to them. Where required by applicable law, we honor recognized opt-out preference signals such as Global Privacy Control.
7. How long we keep information
We keep personal information only as long as necessary for the purposes described in this Policy:
- Inquiries that do not become a business relationship: generally up to 24 months after our last contact with you, unless you ask us to delete them sooner.
- Clients, buyers, and business partners: for the duration of the relationship and afterward as long as needed for legal, tax, accounting, warranty, or dispute-resolution purposes.
- Website and security logs: in accordance with our service providers’ standard retention periods.
8. How we protect information
We use reasonable administrative, technical, and physical safeguards designed to protect personal information, including encrypted (HTTPS) connections on the Site and access restrictions on our systems. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security. If a security breach affecting your personal information occurs, we will notify you and the authorities as required by applicable law, including the Florida Information Protection Act.
9. Your choices and rights
For everyone. You may contact us at any time to:
- ask what personal information we hold about you;
- correct inaccurate information;
- ask us to delete your information (subject to legal retention obligations);
- opt out of marketing emails, calls, or texts.
Residents of certain U.S. states. Depending on where you live (for example, California, Colorado, Connecticut, Virginia, or other states with consumer privacy laws), you may have additional rights, including to know, access, correct, delete, or obtain a copy of your personal information, and to opt out of the sale of personal information, targeted advertising, or certain profiling. We do not sell personal information or use it for targeted advertising. To the extent these laws apply to us, you may exercise your rights by emailing info@casaddi.com. We will not discriminate against you for exercising your rights. If we deny your request, you may appeal by replying to our decision with the subject line “Privacy Appeal.”
Visitors from the European Union, the United Kingdom, Switzerland, and other countries. If the laws of your country apply to our processing, you may have the right to access, correct, delete, restrict, or object to the processing of your personal information, to data portability, and to withdraw consent at any time. Our legal bases for processing are: taking steps at your request before entering into a contract (responding to inquiries); our legitimate interests in operating our business and securing the Site; your consent (optional marketing and non-essential cookies); and compliance with legal obligations. You also have the right to lodge a complaint with your local data protection authority.
Verification. To protect your information, we may need to verify your identity before fulfilling a request. You may use an authorized agent where permitted by law.
10. International visitors and data transfers
CASA is based in the United States, and the Site is hosted in the United States. If you access the Site or contact us from outside the United States, your information will be transferred to, stored, and processed in the United States and in other countries where our service providers operate. Data protection laws there may differ from those in your country. Where required, we rely on appropriate safeguards for these transfers.
11. Children’s privacy
The Site is intended for adults. We do not knowingly collect personal information from anyone under 18. If you believe a minor has provided us with personal information, please contact us, and we will delete it.
12. Third-party links
The Site may link to third-party websites and services (for example, Instagram). We are not responsible for their privacy practices. Please review their privacy policies.
13. Changes to this Policy
We may update this Privacy Policy from time to time. The “Last updated” date at the top shows when it was last revised. If we make material changes, we will post a notice on the Site. Your continued use of the Site after changes are posted means you accept the updated Policy.
14. Contact us
CASA DDI, LLC
2980 McFarlane Rd, Miami, FL 33133
info@casaddi.com